User Experience (UX) Consultants, Usability | Natural Interaction
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Connecting you to customers through innovative user experience and service design

We help you design experiences that users love

How do you design something intuitive?

How do you make your website, app or service a bridge between you and your customer instead of a barrier?

We’re a Bristol-based user experience and service design consultancy who use an agile design approach powered by people and how they interact.

We enable you to innovate, create and make your vision a reality. The results are experiences that are easy, instinctual and make people happy.

Learn about our approach

Usability & Optimisation

Prove designs with real users, so that you can improve, customers love what you launch and you increase conversions.

User interface design

Create websites and apps that work beautifully for customers, increasing sales and improving user satisfaction.

Idea Validation

Explore complex ideas with quick, simple experiments that show whether people will use them before investing further.

Strategy & Planning

Collectively visualize and refine ideas to develop a shared understanding of short and long term goals.

Service Design

Create services that meet customer needs and work together with the rest of your business.


Identify the problems your users need you to solve and those that they don’t, through analytics, user interviews and co-design workshops.

Technical Consultancy

Specialist tech consultancy that supports clients’ software development teams in implementing new ideas and technologies.


Working together

We often work in partnership with other agencies and consultancies to deliver collaborative solutions to client problems.

Follow our success stories

We’ve worked with companies across the financial services, ecommerce and automotive sectors to deliver instinctive user experiences.

Follow some of our stories to find out more.

Our latest article

  • Top 10 Tech Stories of the Week

    The Natural Interaction team tend to read a lot of technology stories, because of work and definitely not because they......

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